1. Put your Mooyee on charge. Make sure the light on both Mooyees are aluminated and keep on charge till on 100%. (you can check this by connecting your Mooyee to your app and it will display the percentage of both halves).
2. Reset your Mooyee with a pin in each half. The small hole is in the middle of the magnitized side.
3. Disconnect and reconnect your blutooth.
4. Contact the Global Lifestyle team for further instruction.
Your Bluetooth connection has disconnected. Ensure you are within 20 meters of your device and phone as a general rule. Check your phone Bluetooth is on and retrace the steps in the above setup to bind the Mooyee. Check the device battery level. Your Mooyee needs to be above 10% battery to run.