Sign in
Sign up
A password reset email has been sent to the email address on file for your account, but may take several minutes to show up in your inbox. Please wait at least 10 minutes before attempting another reset.
Registering for this site allows you to access your order status and history. Just fill in the fields below, and we’ll get a new account set up for you in no time. We will only ask you for information necessary to make the purchase process faster and easier.
Create an Account Login
M1&M2 Mooyee
Ensure that your Bluetooth is turned on
Download the Mooyee App
Open the app and click "Device" in the bottom interface. Choose M1 or M2 picture.
Click "add Device". The Mooyee should automatically connect
Head back to the main page and Enjoy
This is a security setting on your phone.
1. Go to your android phone settings
2. Select "Apps"
3. Search for and select the Mooyee app
4. Select "Permissions" then enable "Camera", "Location" and "Storage" - be sure to enable all app permissions
5. You may then restart your phone and try to discover Moyee devices M1 and M2 via Bluetooth again
If this still occurs, remove the app and you will be good to start Mooyeeing.
1. Check the battery level and put your Mooyee on charge for 2 hours to be safe. If your Mooyee battery is under 10% it won't work. Once completed check again.
if that doesn't work...
2. Use a pin to poke into the reset button and check again. For M1 it is a small hole under one of the pads. For M2 there is a whole in both sides.
if that doesn't work...
3. Follow the 'how to connect' instructions above, if that doesn't work...
4. Please contact us so one of our friendly staff can assist you.
Trouble shooting:
1. Put your Mooyee on charge. Make sure the light on both Mooyees are aluminated and keep on charge till on 100%. (you can check this by connecting your Mooyee to your app and it will display the percentage of both halves).
2. Reset your Mooyee with a pin in each half. The small hole is in the middle of the magnitized side.
3. Disconnect and reconnect your blutooth.
4. Contact the Global Lifestyle team for further instruction.
Your Bluetooth connection has disconnected. Ensure you are within 20 meters of your device and phone as a general rule. Check your phone Bluetooth is on and retrace the steps in the above setup to bind the Mooyee. Check the device battery level. Your Mooyee needs to be above 10% battery to run.
This application is ONLY compatible with iOS 7.0 , Android4.3 or above,
Bluetooth 4.0 or above.
Most smart phones have these functions however if you are not sure ask your service provider, google your phone specifications or check in your settings.
Download the Mooyee app and enjoy!
| We endeavour to send your parcels the next working day after your order. If your parcel is urgent make sure you let us know and we will do everything we can to get you your order faster. Make sure you choose express if it is urgent. Express will get to you the next working day if in a metro area Standard domestic shipping times are: QLD – 2 Business days NSW – 3 business Days ACT – 2-4 business days VIC – 3-4 Business days SA – 3-5 Business days NT- 4-6 business days TAS – 3-5 Business days WA – 5-6 business days What service: We always use Australia Post, it’s the cheapest option that we can pass onto you. We don’t make a profit in our posting although we sometimes have to factor in the packaging. if it’s less we will refund you the difference via PayPal. International: We do ship all over the world however if the shipping is in excess of $25, we will cancel the order as we put on a flat rate of $20. We do get tracking however the system is not good but it is cheap. Please allow 3 – 5 Weeks for delivery on parcels. |
We use Australia Post for all our sending needs.
All posting is now free of charge!
We also have free express on anything over $145.95 unless you are out of the express zone and won't be covered, then your parcel will go standard post.
We have now moved to biodegradable bubble wrap to help us make less of an impact on the environment.
All envelopes can be recycled through RedCycle, located at Woolworths.
The best areas to maximise your Mooyee experience:
Shoulder
Upper and lower back
Arms
Calves
Top half of your leg
Its best to use the Mooyee over one large muscle rather than across two. Follow the band of the muscle and place long ways across for maximum stimulation.
NOTE: Please also refer to where shouldn't I use my Mooyee question
